Privacy Policy

1. Introduction

Cornerstone Treatment and Rehab Center (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, contact us, apply for admission, subscribe to updates, or use our online services.

2. Information We Collect

We may collect the following types of information:

Contact details — name, email address, phone number, and message content when you use our contact form or chat widget.
Admission information — student and parent/guardian details submitted through application forms.
Career applications — CV, cover letter, and correspondence when you apply for a job opening.
Technical data — IP address, browser type, device information, and pages visited (through server logs and cookies).
Communications — records of emails or messages we send or receive in response to your enquiries.

3. How We Use Your Information

We use personal information to:

Respond to enquiries and provide school information
Process admission and employment applications
Send administrative updates you have requested
Improve our website, security, and user experience
Comply with legal and regulatory obligations

We process your data based on your consent, our legitimate interests in operating the school and website, and where necessary to perform a contract or legal duty.

4. Cookies and Tracking

We use cookies and similar technologies as described in our Cookie Policy. You can manage your cookie preferences at any time using the cookie banner or link in the footer.

5. Sharing Your Information

We do not sell your personal data. We may share information only:

With trusted service providers who help us host the website or send emails (under confidentiality obligations)
When required by law, court order, or government authority
To protect the rights, safety, and security of our school community

6. Data Retention

We keep personal information only for as long as needed for the purposes described in this policy, unless a longer retention period is required by law. Contact messages and application records are retained according to our internal records management practices.

7. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

8. Children’s Privacy

Our website is intended for parents, guardians, and prospective families. Where we process information relating to learners, we do so with appropriate consent from a parent or guardian and in line with applicable child protection and data protection requirements.

9. Your Rights

Depending on applicable law, including the Kenya Data Protection Act, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data where appropriate
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Lodge a complaint with the Office of the Data Protection Commissioner (Kenya)

To exercise these rights, contact us using the details below.

10. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests, contact:

School: Cornerstone Treatment and Rehab Center
Address: Kithini Market, Machakos-Makutano Junction Road, Machakos, Kenya
Phone: +254 720 825938
Email: info@cornerstonerehabcenter.com